🔁 Return & Refund
🔁 Return & Refund Policy
We want you to love your purchase, but if you are not satisfied, we’re here to help.
Returns
You have 14 days from the date you receive your item to request a return.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
To start a return, please contact us at info@topfives.com with your order number and reason for return.
Refunds
Once we receive and inspect your return, we’ll notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, email us.
Non-Returnable Items
Gift cards
Downloadable software products
Items marked as final sale